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Julia M Lindsey said in August 12th, 2010 at 4:12 pm

I often forget to include something in the subject line for friends and family. I should reconsider.

Is there words you should not put in a subject line (other than sexual)

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Sheila Atwood said in August 12th, 2010 at 6:34 pm

Very interesting, having your VA handle your email. It does sound like a good thing to outsource.

Writing a subject line that will catch the readers attention and want them to open the email is key to getting your email read.

I like to break down email subject lines into 3 categories – downloads and necessary (info emails) – relationship building emails and selling emails.

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admin said in August 13th, 2010 at 9:41 am

Julia, SPAM words can be tricky mainly because it depends on the filters in the email. You’ve got works like money and free that are caught in most filters, but that’s not always the case. Most people that don’t run a business don’t have filters on their email. It’s the ones that do run a business. The reason is because their email is on their site as a form of contact and it’s targeted all the time.

My suggestion is if you send a friend an email and they don’t get it or respond to it, you might consider using hi as the subject line or send a message through another form like Twitter or Facebook. What they need to do is whitelist your email address and then, more then likely anything you send will come through.

If someone is using a Virtual Assistant for email management, they should say, anything that comes from this person or email is ok. The ones I do this service for have a personal email that only friends and family have. It’s not published anywhere so the SPAM is much lower and manageable.

Hope that helps. Let me know if you have any other questions.

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admin said in August 13th, 2010 at 9:44 am

Sheila, email management is becoming more and more popular. Mainly because of SPAM and junk mail. It’s an easy task for a VA to handle and doesn’t usually take a long time. It’s easier for me to go through the junk and avoid the others because I don’t need to respond or I can’t respond. That’s the beauty of hiring a VA to handle it.

Your category suggestions are great. I never thought of that before. Thanks for sharing.

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