My son had a football game in a city about 2 hours away. My husband and I traveled to the game so we could watch our son play. They were off to a great start. At the beginning of the 4th quarter they were ahead 14 to 6. It was at that point that I began to see a business lesson start to unfold.
The referees were not being fair to our players. They spotted the ball about 2 feet further then it should have been and that gave the other team a first down. The next 10 minutes of the quarter were full of calls that should have been but weren’t and ones that were called that shouldn’t have been.
Now you need to understand that of course we wanted our boys to win, but we wanted the game to be fair and it was far from that to say the least. We expect the referees to be fair in every call that they make and every play should be treated the same, but in this instance that didn’t happen.
This is how the business lesson came to be. When you have customers or clients to deal with, you need to treat them fairly each and every time. You also need to treat them the same way no matter who they are or how you know them. It wouldn’t be fair to treat a family member differently. You need to make sure you treat others the same way you would want to be treated.
If you follow the rules and do things the way you’re supposed to you’ll come out the winner each and every time. You may lose a customer or two along the way, but in the end you will come out on top. It doesn’t matter what type of business you run you will be the winner when you treat others with respect and you do things the right way every time.